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Our enhanced Travel Easy insurance gives you total peace of mind abroad. Enjoy COVID-19 coverage for medical expenses, quarantine allowance, trip cancellation and more!

Death claims processed within 24 hours in 2019

Hospital Benefits claims paid within 30 minutes in 2019.

Windscreen claims approved within 15 minutes in 2019

Travel Inconvenience claims paid within 24 hours in 2019.


Basic personal auto insurance is mandated by most states and provides you with some financial protection in case of an accident.


Travel insurance helps protect you from certain kinds of unexpected events that can occur before or during your trip.


A form of property insurance that covers losses and damages to an individual's residence, along with furnishings and other assets in the home.

How we work

How to Claim

It is important that you notify us the soonest possible when an accident or mishap occurs. This will help us resolve your claim quickly, with the best possible advice from the Etiqa Claims Care team.


Claim Assignment

When we receive your claim, it will be assigned to our claims expert. Depending on the complexity of your claim, you may work with a team of claims experts, who have experience in handling a particular aspect of your claim.


Initial Contact

Our friendly claims expert will contact you to get the facts surrounding your loss, talk to you about your coverage, explain how your claim will be handled, identify ways to protect your property from further damage and schedule an in-person appointment if one is needed.


Claim Estimate & Evaluation

Our claims expert will determine whether the loss is covered, gather the facts, inspect and document damage, interview witnesses or other individuals who may be involved, take photos and samples (if needed), and evaluate your claim.


Claim Resolution

We'll work with you to resolve your claim fairly either by paying your claim, or explaining why no payment would be made on your claim.


Clients Reviews

The only people whose opinions we value and learn from are our customers.

Why Malaysians choose Etiqa We're About People.

People choose us because we go the extra mile for our customers and place them over our policies. We’re dedicated to our mission of helping people to protect their assets, maintain their lifestyle and build a better future.

Efficient and Professional Claim

Multi-Award Winning Product & Service

Local Knowledge with International Experience

Strong Presence